Definition of Actors according to Crozier-Friedberg:
Bibliography--see related page.
http://initiative101.canalblog.com/archives/2013/11/26/28995641.html (leadership 1.2)
Non-punishment of Errors:
Model GROW (Goal-Reality-Options-Will):
OPPM—(One Page Projet Manager):
Questions to operators:
Will—four questions for a project: